After deleting Firefox browser data, I cannot launch Firefox as the 'Profile is Missing'

Last Updated: Oct 23, 2015 01:25AM IST
We have found an issue that occurs if a user tells Disk Doctor to delete their Firefox browser data whereby Firefox reports an error when you try to launch it that the 'Profile is Missing'.

It appears that Firefox is unable to recreate a new profile after a user tells Disk Doctor to delete all their Firefox browser data.

In order to manually create a new Firefox profile, please see the following guide: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles#w_starting-the-profile-manager

In the next update of Disk Doctor we will whitelist the Firefox profile, so that specific profile folder is never deleted, even if the user asks the app to delete all their Firefox data.
desk@fiplab.com
http://assets2.desk.com/
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