My Extreme Clean purchase will not restore

If the Extreme Clean restore is not working in Memory Clean 2, it is likely because the purchase was originally made in Memory Clean 1. Purchases made in Memory Clean 1 cannot be restored directly through Memory Clean 2 and must instead be transferred manually.

Steps to transfer Extreme Clean from Memory Clean 1

1. Reinstall Memory Clean 1 if it is no longer on your Mac. You can redownload it from the Mac App Store through your purchase history.
2. Open Memory Clean 1 and restore the Extreme Clean purchase through its Settings panel.
3. Open Memory Clean 2.
4. Click the Unlock button.
5. Go to the Extras tab.
6. Click the Select Memory Clean 1 button.
7. Locate and select the Memory Clean.app file.
8. Click Choose.

Memory Clean 2 will verify the Extreme Clean purchase in Memory Clean 1 and unlock the feature automatically.

If this does not resolve the issue, please contact our support team.